Intercom
Salesforce

Lead Contact Builder

Effortlessly transform qualified leads from Intercom into comprehensive contact profiles in Salesforce. This integration streamlines your lead management process, ensuring your sales team has the right information at their fingertips to engage prospects effectively and close deals faster.

When this happens...

New Leads
Emit new event each time a new lead is added.

-

automatically do this!

Create Contact
Create a new contact in Freshdesk

Explore Triggers and Actions

New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Salesforce

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Intercom

+

Salesforce

= Perfect Match

When new leads are captured in Intercom, their contact profiles are automatically created in Salesforce, streamlining your lead management process. This seamless integration bridges the gap between customer engagement and sales tracking, ensuring that your sales team has immediate access to qualified leads without manual data entry. The result is enhanced lead visibility, improved follow-up efficiency, and a more organized sales pipeline.

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