Freshdesk
Gmail

Support Email Automation

Streamline your support process by automatically sending welcome emails to new contacts in Freshdesk through Gmail. This integration ensures timely communication, enhances customer engagement right from the start, and frees up your team's time for more complex inquiries.

When this happens...

New Contact
Emit new event when a contact is created in Freshdesk

-

automatically do this!

Send Email
Send an email from your Google Workspace email account

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Create Company
Create a new company in Freshdesk
Close Ticket
Set a Freshdesk ticket's status to 'Closed'

About the apps

Learn more about

Freshdesk

and

Gmail

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Freshdesk

+

Gmail

= Perfect Match

When new support contacts are added in Freshdesk, a personalized email is automatically sent via Gmail, ensuring timely communication with your customers. This seamless integration eliminates manual email tasks, enhances response efficiency, and keeps your customer interactions consistent and professional. The result is improved customer engagement, faster onboarding for new contacts, and a more streamlined support process.

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