Support to Account Creation

Seamlessly transform support inquiries into valuable business relationships by automatically creating Salesforce accounts from new Freshdesk contacts. This integration not only streamlines your workflow but also ensures no potential customer is overlooked, empowering your sales team to engage with leads faster and more effectively.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Account

Creates a Salesforce account. See the documentation

Get Started See Ayudo in action

Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

Salesforce

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Freshdesk

+

Salesforce

= Perfect Match

When new contacts are created in Freshdesk, they are automatically transformed into business accounts in Salesforce. This seamless integration bridges your support and sales teams, ensuring that valuable customer interactions are converted into actionable leads without additional manual effort. The result is increased efficiency in account creation, enhanced collaboration between support and sales, and a streamlined process that drives new business opportunities.