Ticket to HubSpot Bridge

Streamline your support process by automatically syncing new Freshdesk tickets with HubSpot contacts. This integration ensures timely follow-ups and personalized communication, turning customer inquiries into meaningful relationships while saving your team valuable time and effort.

When this happens...

New Ticket

Emit new event when a ticket is created in Freshdesk

automatically do this!

Create or Update Contact

Create or update a contact in Hubspot. See the documentation

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

HubSpot

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

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Why

Freshdesk

+

HubSpot

= Perfect Match

When a new ticket is created in Freshdesk, a corresponding contact is automatically created or updated in HubSpot, ensuring your support and marketing teams are always in sync. This seamless integration bridges the gap between customer support and relationship management, allowing for personalized follow-ups and targeted outreach based on support interactions. The result is enhanced customer experiences, streamlined communication, and improved lead nurturing through timely engagement.