Jira Integration

Explore Triggers and Actions

New Issue Updated Event (Instant)

Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Event

Trigger new event when an event with subscribed event source triggered, [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-webhooks/#api-rest-api-3-webhook-post)

New Issue Created Event (Instant)

Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Issue Deleted Event (Instant)

Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Add Attachment To Issue

Adds an attachment to an issue, [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post)

Add Comment To Issue

Adds a new comment to an issue, [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-comments/#api-rest-api-3-issue-issueidorkey-comment-post)

Add Multiple Attachments To Issue

Adds multiple attachments to an issue, [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-attachments/#api-rest-api-3-issue-issueidorkey-attachments-post)

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added. [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-watchers/#api-rest-api-3-issue-issueidorkey-watchers-post)

Assign Issue

Assigns an issue to a user. [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-assignee-put)

Create Custom Field Options (Context)

Create a context for custom field options. [See the documentation here](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issue-custom-field-options/#api-rest-api-3-field-fieldid-context-contextid-option-post).

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask, [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/#api-rest-api-3-issue-post)

Create Jira Version in project

Creates a project version., [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-project-versions/#api-rest-api-3-version-post)

Delete Project

Deletes a project, [See the docs](https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-projects/#api-rest-api-3-project-projectidorkey-delete)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

Jira

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How to set up Jira integration in Ayudo?

To set up Jira integration, log in to Ayudo, select Jira, and authenticate your account using your API token. Follow the prompts to create your workflows seamlessly.

What permissions or API keys are required for Jira?

You'll need your Jira API token and necessary permissions. You can find your API token in your Jira account settings under 'API tokens'.

How can I combine Jira with other apps?

You can integrate Jira with apps like Slack for notifications, Google Sheets for reporting, or Trello for task management. For instance, automatically create Trello cards from Jira issues.

What are some common use cases for Jira integration?

Common use cases include automating status updates in Slack, syncing tasks with Google Calendar, and generating reports in Google Sheets to track project progress.

What are the pricing benefits of using Ayudo?

Ayudo offers flexible usage-based pricing, allowing you to pay only for what you use, compared to traditional per-seat pricing models, making it cost-effective for teams of all sizes.

Integrate Jira with 2800+ apps and services

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Popular App Usecases

About Jira

Jira

Integrates With

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