Support Contact Task Creator

Streamline your support process by automatically creating follow-up tasks in Salesforce for every new contact added in Freshdesk. This integration ensures your team stays organized and responsive, helping you nurture relationships and enhance customer satisfaction without the hassle of manual task management.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Task

Create a new task. See the documentation

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

Salesforce

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Freshdesk

+

Salesforce

= Perfect Match

When a new contact is added in Freshdesk, a follow-up task is automatically created in Salesforce to ensure no opportunity is missed. This seamless integration bridges customer support and sales, enabling your teams to collaborate effectively and maintain consistent communication. By streamlining the task creation process, you can prioritize outreach and enhance customer relationships. The result is improved follow-up efficiency, higher conversion rates, and a more unified approach to customer engagement.