Support to Slack Alerts

Stay ahead of customer needs by receiving instant Slack alerts for new Freshdesk support contacts. This integration streamlines your team's response time, ensuring that every inquiry is addressed promptly, ultimately enhancing customer satisfaction and boosting your support efficiency.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Send Message to Channel

Send a message to a public or private channel

Get Started See Ayudo in action

Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Company

Create a new company in Freshdesk

Close Ticket

Set a Freshdesk ticket's status to 'Closed'

About the apps

Learn more about

Freshdesk

and

Slack

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

Why

Freshdesk

+

Slack

= Perfect Match

When new support contacts are added in Freshdesk, instant notifications are sent to your designated Slack channel, keeping your team in the loop without missing a beat. This seamless integration eliminates manual checks and ensures that your support staff can respond promptly, enhancing collaboration and communication. The result is faster onboarding of new contacts, improved team responsiveness, and a more streamlined support process.