Zendesk
Salesforce

Ticket Lead Generator

Transform customer support into sales prospects by seamlessly creating Salesforce leads from new Zendesk tickets. This integration not only streamlines your lead generation process but also ensures that valuable opportunities are captured instantly, allowing your sales team to engage with interested customers without delay.

When this happens...

New Ticket (Instant)
New event when a ticket is created.

-

automatically do this!

Create Lead
Create a lead in Hubspot.
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Explore Triggers and Actions

Triggers
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Actions
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New Ticket (Instant)
New event when a ticket is created.
Ticket Pending (Instant)
New event when a ticket has changed to pending status.
Ticket Updated (Instant)
New event when a ticket has been updated.
Ticket Solved (Instant)
New event when a ticket has changed to solved status.
Ticket Closed (Instant)
New event when a ticket has changed to closed status.
New Ticket Added to View (Instant)
New event when a ticket is added to the specified view.
Upsert Record
Create or update a record of a given object.
Update Opportunity
Updates an opportunity.
Update Record
Update fields of a record.
Search Object Records
Searches for records in an object using a parameterized search.
Update Account
Updates a Salesforce account.
Update Contact
Updates a contact.
Insert Blob Data
Inserts blob data in Salesforce standard objects.
SOSL Search
Executes a Salesforce Object Search Language (SOSL) text-based search query.
SOQL Query
Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Zendesk

and

Salesforce

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Zendesk

+

Salesforce

= Perfect Match

When a new ticket is created in Zendesk, a lead is automatically generated in Salesforce, streamlining your sales process. This seamless integration eliminates manual data entry, allows support teams to identify potential upsell opportunities, and ensures that no lead is overlooked. The result is enhanced lead generation, improved collaboration between support and sales teams, and increased conversion rates from support interactions.

Popular App Usecases

Ticket Slack Notifications
Send Slack alerts for new support tickets
Resolved Ticket Confirmations
Email confirmations for ticket resolutions
Resolved Ticket Celebrations
Celebrate ticket resolutions in Slack
Ticket to CRM Cases
Convert help desk tickets into CRM cases
Ticket HubSpot Contact Sync
Sync tickets with HubSpot contacts
Resolved Ticket WhatsApp Updates
WhatsApp updates for ticket resolutions
Closed Ticket Alerts
Notify team when tickets are closed
Ticket to HubSpot Bridge
Create HubSpot tickets from help desk tickets
Ticket Email Notifications
Send email alerts for new tickets

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