Zendesk
Salesforce

Ticket Lead Generator

Transform customer support into sales prospects by seamlessly creating Salesforce leads from new Zendesk tickets. This integration not only streamlines your lead generation process but also ensures that valuable opportunities are captured instantly, allowing your sales team to engage with interested customers without delay.

When this happens...

New Ticket (Instant)
Emit new event when a ticket is created

-

automatically do this!

Create Lead
Create a lead in Hubspot. See the documentation
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Explore Triggers and Actions

Triggers
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0
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Actions
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New Ticket (Instant)
Emit new event when a ticket is created
Ticket Pending (Instant)
Emit new event when a ticket has changed to pending status
Ticket Updated (Instant)
Emit new event when a ticket has been updated
Ticket Solved (Instant)
Emit new event when a ticket has changed to solved status
Ticket Closed (Instant)
Emit new event when a ticket has changed to closed status
New Ticket Added to View (Instant)
Emit new event when a ticket is added to the specified view
Upsert Record
Create or update a record of a given object. See the documentation
Update Opportunity
Updates an opportunity. See the documentation
Update Record
Update fields of a record. See the documentation
Search Object Records
Searches for records in an object using a parameterized search. See the documentation
Update Account
Updates a Salesforce account. See the documentation
Update Contact
Updates a contact. See the documentation
Insert Blob Data
Inserts blob data in Salesforce standard objects. See the documentation
SOSL Search
Executes a Salesforce Object Search Language (SOSL) text-based search query.
SOQL Query
Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Zendesk

and

Salesforce

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Zendesk

+

Salesforce

= Perfect Match

When a new ticket is created in Zendesk, a lead is automatically generated in Salesforce, streamlining your sales process. This seamless integration eliminates manual data entry, allows support teams to identify potential upsell opportunities, and ensures that no lead is overlooked. The result is enhanced lead generation, improved collaboration between support and sales teams, and increased conversion rates from support interactions.

Popular App Usecases

Ticket Intercom Contact Sync
Sync tickets with Intercom contacts
Resolved Ticket Confirmations
Confirm resolutions with customers
Ticket Closure Contact Updates
Update HubSpot contacts when tickets close
Resolved Ticket Updates
Update contacts when tickets resolve
Pending Ticket SMS Reminders
SMS reminders for pending tickets
Pending Ticket Reminders
Remind team about pending tickets
Ticket Customer Messaging
Message customers about new tickets
Closed Ticket Email Updates
Email updates when tickets close
Ticket WhatsApp Notifications
WhatsApp notifications for new tickets

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