OpenPhone

Integrate OpenPhone with 2800+ apps and services

Supercharge your OpenPhone support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses across channels.

Explore Triggers and Actions

New Call Recording Completed (Instant)
Trigger new event when a call recording has finished.
New Incoming Call Completed (Instant)
Trigger new event when an incoming call is completed, including calls not picked up or voicemails left.
New Message Received (Instant)
Trigger new event when a new message is received
New Outgoing Call Completed (Instant)
Trigger new event when an outgoing call has ended.
List Phone Numbers
Retrieve the list of phone numbers and users associated with your OpenPhone workspace. [See the documentation](https://www.openphone.com/docs/mdx/api-reference/phone-numbers/list-phone-numbers)
Create Contact
Create a new contact in OpenPhone. [See the documentation](https://www.openphone.com/docs/api-reference/contacts/create-a-contact)
Send a Text Message
Send a text message from your OpenPhone number to a recipient. [See the documentation](https://www.openphone.com/docs/api-reference/messages/send-a-text-message)
Update Contact
Update an existing contact on OpenPhone. [See the documentation](https://www.openphone.com/docs/api-reference/contacts/update-a-contact-by-id)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About OpenPhone

OpenPhone is a modern business phone solution essential for startups, enhancing support through seamless customer communication and efficient service delivery.

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OpenPhone
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OpenPhone

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up OpenPhone integration in Ayudo?

To use OpenPhone integration in Ayudo, add the OpenPhone node to your workflow. Authenticate using an API key from OpenPhone. You can create support tickets from OpenPhone events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle OpenPhone data in support conversations.

Do I need any special permissions or API keys to integrate OpenPhone with Ayudo?

You'll need an API key from OpenPhone, available in its settings. Ensure you have permissions for call data, contact details, and messaging. Admin access may be required for setup. Ensure your credentials have access to call logs and customer interactions for full support automation capabilities.

Can I combine OpenPhone with other apps in Ayudo workflows?

Yes! OpenPhone works seamlessly with Zendesk, Intercom, Slack, and Freshdesk. Example: When a high-value OpenPhone event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows enhance support efficiency and customer engagement.

What are some common use cases for OpenPhone integrations with Ayudo?

Common use cases include auto-creating support tickets from OpenPhone events, syncing customer data between OpenPhone and Zendesk, triggering AI agent responses based on OpenPhone activities, sending proactive support messages via voice/text agents, and updating OpenPhone records after support conversations.

How does Ayudo's pricing model benefit me when integrating OpenPhone?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making OpenPhone automation cost-effective as your support volume scales.

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