Zoho CRM

Integrate Zoho CRM with 2800+ apps and services

Supercharge your Zoho CRM support workflows with Ayudo's AI-powered agents. Connect seamlessly to Zendesk, Salesforce, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses tailored to customer needs.

Explore Triggers and Actions

New Contact (Instant)
Triggers an event each time a new contact is created in Zoho CRM
New Event (Instant)
Trigger new custom events from Zoho CRM
New Lead (Instant)
Triggers an event each time a new lead is created in Zoho CRM
New or Updated Contact (Instant)
Triggers an event each time a new contact is created or updated in Zoho CRM
New or Updated Lead (Instant)
Triggers an event each time a new lead is created or updated in Zoho CRM
New User
Triggers an event each time a new user is created in Zoho CRM
New Module Entry (Instant)
Trigger new events each time a new module/record is created in Zoho CRM
New or Updated Module Entry (Instant)
Triggers an event each time a module/record is created or edited in Zoho CRM
Updated Module Entry (Instant)
Triggers an event each time a new module/record is updated in Zoho CRM
Upload Attachment
Uploads an attachment file to Zoho CRM from a URL or file path. [See the documentation](https://www.zoho.com/crm/developer/docs/api/v3/upload-attachment.html)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho CRM

Zoho CRM is an all-in-one platform vital for support teams, enhancing customer communication and service delivery through integrated sales, marketing, and support tools.

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Zoho CRM

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Zoho CRM integration in Ayudo?

To use Zoho CRM integration in Ayudo, add the Zoho CRM node to your workflow. Authenticate using OAuth credentials. You can create support tickets from Zoho CRM events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho CRM data in support conversations.

Do I need any special permissions or API keys to integrate Zoho CRM with Ayudo?

To integrate Zoho CRM with Ayudo, you'll need OAuth credentials, found in Zoho CRM's API settings. Ensure permissions include access to contacts, tickets, and sales events. Admin access may be required. Ensure your credentials have access to these resources for full support automation capabilities.

Can I combine Zoho CRM with other apps in Ayudo workflows?

Yes! Zoho CRM works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Zoho CRM event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively, ensuring efficient support operations.

What are some common use cases for Zoho CRM integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoho CRM events, syncing customer data between Zoho CRM and support tools, triggering AI agent responses based on Zoho CRM activities, sending proactive support messages via voice/text agents, and updating Zoho CRM records after support conversations.

How does Ayudo's pricing model benefit me when integrating Zoho CRM?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Zoho CRM automation cost-effective as your support volume scales.

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