To use Microsoft Teams integration in Ayudo, add the Microsoft Teams node to your workflow. Authenticate using OAuth to securely connect. Enable actions like creating support tickets from Microsoft Teams events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Microsoft Teams data in support conversations.

You need to use OAuth credentials found in Microsoft Teams settings. Ensure permissions for accessing channels, messages, and meeting details. Admin access is required to grant these permissions. Ensure your credentials have access to these resources for full support automation capabilities.

Yes! Microsoft Teams works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Microsoft Teams event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. This integration ensures streamlined support workflows.

Common use cases include auto-creating support tickets from Microsoft Teams events, syncing customer data between Microsoft Teams and support tools, triggering AI agent responses based on Microsoft Teams activities, sending proactive support messages via voice/text agents, and updating Microsoft Teams records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Microsoft Teams automation cost-effective as your support volume scales.