Slack

Integrate Slack with 10+ apps and services

Turn your Slack workspace into an automation powerhouse with Ayudo. Connect team chats to support tickets, CRM updates, email workflows, and 10+ productivity apps instantly.

Explore Triggers and Actions

New User Mention (Instant)
Emit new event when a username or specific keyword is mentioned in a channel
New Saved Message (Instant)
Emit new event when a message is saved
New User Added (Instant)
Emit new event when a new member joins a workspace
New Reaction Added (Instant)
Emit new event when a member has added an emoji reaction to a message
New Keyword Mention (Instant)
Emit new event when a specific keyword is mentioned in a channel
New Direct Message (Instant)
Emit new event when a message was posted in a direct message channel
New Interaction Events (Instant)
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements
New Channel Created (Instant)
Emit new event when a new channel is created
New Message In Channels (Instant)
Emit new event when a new message is posted to one or more channels
Verify Slack Signature
Verify requests from Slack using a unique app secret
Upload File
Upload a file
Update Profile
Update basic profile field such as name or title
Update Message
Update a message
Update Groups Members
Update the list of users for a User Group
Set Status
Set the current status for a user
List Replies
Retrieve a thread of messages posted to a conversation
Send a Large Message (3000+ characters)
Send a large message (more than 3000 characters) to a channel, group or user
Set Channel Topic
Set the topic on a selected channel

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

About Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

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Slack
with your compnay's tech stack and create automation workflows

Frequently asked questions

How can I set up Slack integration in Ayudo?

To use Slack integration in Ayudo, add the Slack node to your workflow and authenticate using OAuth or a Slack app. Once connected, you can send messages to channels or users, create channels, manage files, post automated updates, and build comprehensive team communication workflows across your entire business stack.

Do I need any special permissions or API keys to integrate Slack with Ayudo?

You'll need to create a Slack app in your workspace or use OAuth authentication. Ensure the app has the necessary scopes like chat:write, channels:read, users:read, or files:write depending on your automation needs. Workspace admins may need to approve certain permissions for full functionality.

Can I combine Slack with other apps in Ayudo workflows?

Absolutely! Slack integrates seamlessly with CRM systems like Salesforce, support tools like Zendesk, project management apps, email platforms like Gmail, and payment systems like Stripe. Create workflows that keep your team informed about important events across all your business applications instantly.

What are some common use cases for Slack integrations with Ayudo?

Popular automations include sending alerts for new leads, posting support ticket updates, sharing sales notifications, creating channels for new projects, sending daily reports, notifying teams about payment failures, and broadcasting important business events across relevant channels automatically.

How does Ayudo's pricing model benefit me when integrating Slack?

Ayudo's workflow-based pricing is ideal for Slack automation since you're not charged per message or per user. This makes it cost-effective to create extensive notification systems, automated reporting, and team communication workflows without worrying about message volume or team size limitations.

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