WhatsApp Business

Integrate WhatsApp Business with 10+ apps and services

Scale your WhatsApp customer conversations with Ayudo's intelligent automation. Sync chats to CRM, trigger support workflows, and connect 10+ business apps for omnichannel magic.

Explore Triggers and Actions

New Message Sent
Emit new event when a new message is sent or received
Send Voice Message
Sends a voice message
Send Text Using Template
Send a text message using a pre-defined template
Send Text Message
Sends a text message
List Message Templates
Lists message templates

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

About WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

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WhatsApp Business
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WhatsApp Business

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Frequently asked questions

How can I set up WhatsApp Business integration in Ayudo?

To use WhatsApp Business integration in Ayudo, add the WhatsApp Business node to your workflow and authenticate using the WhatsApp Business API credentials. Once connected, you can send messages, manage templates, handle customer conversations, and create automated customer communication workflows at scale.

Do I need any special permissions or API keys to integrate WhatsApp Business with Ayudo?

Yes, you'll need WhatsApp Business API access, which requires approval from WhatsApp. You'll need your phone number ID, business account ID, and access tokens from the Facebook Developer Console. Note that WhatsApp Business API has specific requirements and approval processes for production use.

Can I combine WhatsApp Business with other apps in Ayudo workflows?

Yes! WhatsApp Business works great with CRM systems like HubSpot, support platforms like Zendesk, e-commerce tools like Shopify, email services, and customer databases. Create omnichannel customer communication workflows that provide seamless experiences across all touchpoints.

What are some common use cases for WhatsApp Business integrations with Ayudo?

Common workflows include sending order confirmations, delivery updates, appointment reminders, customer support responses, marketing promotions, payment confirmations, survey requests, and automated follow-ups based on customer interactions across other platforms.

How does Ayudo's pricing model benefit me when integrating WhatsApp Business?

Ayudo's usage-based pricing complements WhatsApp Business API costs effectively. You pay for the automation workflows you create, not per message, making it economical to build sophisticated customer communication systems and scale your WhatsApp marketing and support operations cost-effectively.

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